611-613 High Street
East Kew, VIC 3102
Dear Mr Wheeler
RE: recent claim
It is with regret, that unfortunately I have found myself again, having to make a claim on the excellent policy you provide for the protection of our locks and keys.
The service and promptness I received both in receiving the paperwork for the claim, and the cheque refund for the costs I incurred were exemplary.
I have been so happy with your service that I have expanded it to include my employees and have told many other people about it.
Keep up the good work. Thank you, once again.