Unit 2, 24 Eagleview Place
Eagle Farm QLD 4009
Telephone: (07)3268 2995
Email: mimimillinery@aol.com
Website: www.mimimillinery.com

Dear Sir,
I refer to my recent claim brought about by loss of keys and the necessity to have a locksmith replace theses keys at considerable expense.

I wish to thank you for your consideration in offering a sum far in excess of the cover note, which I hold with your company.

It is a rarity these days to find a company that extends additional funding beyond their contractual obligations, and I commend your policy in this regard. It goes far beyond just good public relations and certainly will see me continue to remain a customer of your firm.

I certainly will recommend your firm to any who seek my advice.

Sincerely

MiMi Pty Ltd

Harold Guinsberg
Director
7/11/2006