ATT: Mr Bryan J Wheeler
The Commonwealth Key & Property Register
Level 6, 20 Queen Street
Melbourne Vic 3 000

Dear Mr Wheeler,

We Wish to thank you for making any Key problems so quick and easy to handle. Naturally one would hope that such pleasant and prompt service still exists in these trying limes but unfortunately this is not always the case.

However, having had occasion to claim on our policy several times over the past few years we have had nothing but courteous and pleasant service and must add that the prompt and emcient way our claim was dealt with left absolutely nothing that anyone could complain about.

We certainly have no qualms about reu)mmending your services to anyone who would only benefit from dealing with your company, The peace Of mind gained knowing that a genuine claim is treated as just that!

A pleasant phone call, a simple form to complete, and a very prompt refund. What could be easier!

We don’t normally take the time in our busy days to say thankyou but feel that you really strive to make your customers happy and you deserve these few minutes.

Thanking you once again’

Yours faithfully,

TOOL ENGINEERING PTY LTD
PAMELA KOVACS
DIRECTOR